Last week I had a client come in with a very simple ask- to help activate her debit card. We called the number listed on the debit card and followed the prompts. Within 2 minutes we had the card activated. Even though there were options to proceed in Spanish she was so grateful to have someone take the time to call with her. She confessed that she does not have family to help her and was moved to tears when recounting her feelings of loneliness. When I assured her that the staff here at Taller de Jose are with her I could sense her gratitude. Yes, we were able to set up her card but more importantly we did it together, dispelling the belief that she is alone.